Once again my car was in for a new sensor after an accident. Done quickly and professionally. My confidence in them remains high.I always have a good experience here. Vic really makes you feel like he wants to help you and I have grown to trust him. I know he is working on a car service to take you and pick you up from home when you don’t have a ride. This will be very helpful to me.
Highly knowledgeable and experienced staff! Love the convenience that they do Smogs, too. This is our go-to shop to keep my wife’s beautiful, low-mileage BMW convertible in great shape.
I brought my car in to have a safety check and some basic maintenance. What I got was friendly professional service from the time I entered the door. Everything felt clean and safe. As I was waiting for the finishing touches I watched how everyone was being treated and was impressed by what I saw. i don’t care to deal with car maintenance but my experience was more than pleasant. Just a note, the location is great by the highway. Not only that, I walked all around sight seeing, in the area, lots of things to see and do. I’m taking my car in for a few more adjustments next week. Highly recommended.
I had a catastrophic breakdown of my beloved 1997/740i baby. Catalpas got me right in, and started to work. They had a very professional way of showing me exactly what was wrong and the order of necessary repairs. I have now driven my car to Lake Tahoe and back, and the car performed beautifully. I will never take my car to a different shop. They have my business for life. If you are looking for an honest, professional repair shop for BMW’S….Catalpas is the place. Thank you guys for restoring my faith in repair shops. I highly recommend them.!!
I’ve used this auto shop for years and the service has always been stellar. Being a older female trust becomes even more paramount. Catalpa car services has been professional, timely , educational but also informative regarding costs but also preventive measures regarding the continuing maintenance. My safety is important and catalpa aims to ensure that too. Thank you so much
I have been taking my car here for 5 years. I had been taking it to the BMW dealership previously. My preference is for independent service businesses. Catalpa was the dream shop. Friendly, ease in getting an appointment, extremely clean and organized facility. The best part of the experience was the quality service. Never a bad experience: accurate estimate, correct diagnosis, definitely less expensive than the dealership, and never have had to return because of faulty service. I can’t imagine a better place to go to have my car serviced.
I had not found a decent mechanic for MINI on this side of the hill, until I went to CATALPA.They caught a bunch of stuff that was wrong with the car that other mechanics (even the dealership) missed. And now the car runs amazing.The staff is always super friendly and informed about what is happening to the car, and the automated system they have to track progress runs very nicely.Certainly recommended for other MINI owners, and cars in general.
