Warranty

WHEREVER YOU GO, OUR WARRANTY GOES WITH YOU

When you have service and repairs performed by Catalpa Street Garage LLC, you’re covered by a nationwide limited repair warranty that extends across North America, for 24 months or 24,000 miles, whichever comes first.^®  Technet Warranty

Program Coverage

This Warranty covers the following types of repairs and services:

* Installed after July 1st, 2016

Warranty repair costs shall in no case exceed the costs of the original repair invoice.

What Is Not Covered by Nationwide Warranty

You must pay for any non-warranty service you order to be performed at the same time as the warranty service. This warranty will not apply to your repaired vehicle if it has been damaged by abnormal use, misuse, neglect, accident, and alteration or “tampering with” (by other than the Facility or Facility employees). This warranty does not cover replacement or repairs due to normal wear and tear. The Facility’s employees and/or agents do not have authority to modify the terms of this warranty nor to make any promises in addition to those contained in this warranty.

How to Obtain Service

If you are reasonably able to, return to the original service center for service. In the event that you are unable to reasonably return to the original service center, contact the National Warranty Administrator toll-free at (866) 588-0728 to be directed to the nearest TechNet shop to handle the repair.

Program Terms and Conditions

View complete Nationwide Warranty Terms and Conditions.

ASSISTANCE YOU CAN COUNT ON.

Flat tire, lost keys, empty gas tank, dead battery, or need a tow? We’ve made it easy for you to receive help anytime, day or night, with the Roadside Assistance Program. TechNet Professional Automotive Service centers offer roadside assistance reimbursement with your qualifying service.

Program Coverage

The Program benefit is limited to the reimbursement of two (2) qualifying roadside assistance incidents within a 365-day period per covered vehicle. Maximum reimbursement amount is seventy-five ($75.00) dollars per eligible incident. To be eligible for this coverage, all you need is an invoice for at least in $25 in service from Catalpa Street Garage LLC. Covered services are towing lock-out assistance, flat tire assistance, fluid delivery, and battery jump start.

How to Obtain Service

In order to receive the fastest service possible, contact the service provider of your choice.  You may be required to have a credit card available for use when calling the Roadside Assistance Dispatcher.

*TechNet Professional Automotive Service does not endorse any specific roadside assistance service provider.

You, the consumer, are responsible for negotiating any and all fees with the service provider prior to accepting service.

How to Receive Reimbursement

Download and complete this Roadside Assistance claim form and submit with the required proof of service documents listed on the form. You can email these documents to mechclaims@sonsio.com, fax to 1-866-924-3668 or mail to TechNet Customer Care, P.O. Box 17659 Golden, CO 80402 in order to receive reimbursement. If you have questions concerning a Roadside Assistance Claim please call 866-588-0728 option 2.

Program Terms and Conditions

Download the full terms and conditions of the Roadside Assistance Program here.